general-category

Customer Service Representative-Collections & Patient Fin

Customer Service Representative-Collections & Patient Fin

general-category

* Serves as an initial point of contact and resource for internal and external inquiries regarding service issues on patient accounts.

1. Receives and responds to customer inquiries to ensure timely and accurate resolution of patient account issues. Provides assistance/counseling regarding setting up payment plans and resolving billing/collection errors.

2. Reviews patient account history and contacts appropriate internal/external resources as necessary to investigate and resolve patient account issues. Refers/escalates issues to appropriate personnel as necessary.

3. Documents/notes patient accounts regarding identified issues and responses taken.

Job Details

Job Category:
Support Services

Facility:
Memorial Support Services

Requisition Number:
63976BR

Location:
Miramar
, FL

Work Shift:
DAYS

Shift Hours:
9:30 am to 6:00 pm

In order to be eligible for any sign-on bonus (as designated on the job posting) you must have a minimum of one year of experience in that area of specialty. Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity.

Latest News

« All News

Aurelio at his desk

Focusing on population health

Caring for the people of South Florida begins with a focus on population health, which is a medical approach that addresses common conditions and lifestyle factors among a specific community, in order to best prevent and treat prevalent disease states. Knowing what services that local residents need most informs our investments in healthcare Centers of […]

Upcoming Events

Join our Talent Community

Sign up now for career news and personalized job alerts. Be the first to learn about great opportunities with #teamMHSflorida