Representative – Patient Financial Services I: MHP – Patient Financial Svcs
Representative – Patient Financial Services I: MHP – Patient Financial Svcs
About This Job
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Summary:
The Patient Financial Services Representative (PFSR) serves as the first point of contact in greeting patients and guarantors in the hospital, ambulatory or medical office setting. The PFSR engages with the patient or guarantor to obtain pertinent information and answer any questions in an effort to ensure that all required demographic, financial, and insurance eligibility information is gathered and verified. Ensures all required notices and consent forms are signed accordingly.
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Detailed responsibilities:
• Provides exceptional customer service and ensures all questions and concerns are addressed in a timely and courteous manner. May guide the patient to appropriate destination for services.
• May schedule walk-in appointments for services offered.
• Interviews patients and guarantors at the workstation or bedside to obtain all necessary information, including a copy of the patient or guarantor identification card.
• Explains polices including all regulatory and financial consent forms; secures all required signatures.
• Verifies insurance benefits including obtaining insurance card(s) and confirms coverage is active. Determines correct insurance filing order, if multiple insurance coverages are effective for that service.
• Obtains pre-certification and authorization.
• Collects patient out-of-pocket responsibility per collection guidelines. Provides patient estimates as requested. Prepares and balances a daily deposit of all payment collections.
• May confirm physician and prescription orders ensuring accuracy.
• May perform patient discharge functions including, but not limited to, review of after visit summary (AVS), future appointment scheduling, and referrals.
Experience & Requirements
Working Conditions
About Memorial Hospital Pembroke
Disclaimer
Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity.
Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, gender identity or expression, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law.
We are proud to offer Veteran’s Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program.
Employment is subject to post offer, pre-placement assessment, including drug testing.
If you need reasonable accommodation during the application process, please call 954-276-8340 (M-F, 8am-5pm) or email TalentAcquisitionCenter@mhs.net
Job Details
Job Category:
Clerical
Facility:
Memorial Hospital Pembroke
Department:
Memorial Hospital Pembroke
Job ID:
42860
Location:
Pembroke Pines, FL
Work Shift:
PT DAYS
Shift Hours:
Tue-Sat 12p-6p
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Memorial Healthcare System • 3501 Johnson Street • Hollywood, FL 33021
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Memorial Healthcare System is proud to offer new pay rates, retirement plans, and a GED course
/in Featured /by balajivaradarajBe where you are valued I am excited to announce that we are improving more of the benefits we offer to our employees. In addition to medical, dental, and vision insurance, paid time off, education benefits, employee discounts, and more, we also offer a variety of retirement contribution plans to help our teammates plan for […]