Competencies and skills:
Essential:
• STANDARDS OF BEHAVIOR: Acts in a manner that supports the standards of communication, respect, privacy, and teamwork by demonstrating a commitment to professional and ethical conduct.
• CUSTOMER SERVICE: Demonstrates commitment to service excellence by promptly addressing internal/external customer issues/requests, resolving concerns while maintaining a professional image and behavior to build and enhance the patient/family/customer experience.
• ACCOUNTABILITY: Accepts ownership of job roles and specific assignments/goals; works independently, takes responsibility for own actions; admits mistakes and judgment errors; and accepts constructive feedback. Connects personal work results to the accomplishment of team and organizational goals.
• RESPONDING TO CHANGE: Accepts change and adapts in a positive and productive manner; handles unexpected situations and changes in direction calmly and with confidence. Views new assignments and job responsibilities as an opportunity for growth.
• PATIENT ASSESSMENT – BEHAVIORAL HEALTH: Uses a variety of tools and techniques to assess and diagnose the behavioral health patient.
• ACCURACY: Completes work assignments within established quality and/or quantity standards.
• ANALYSIS AND DECISION MAKING: Uses decision making processes and tools to analyze situations and make effective decisions.
• DEVELOPING RELATIONSHIPS: Builds positive and productive business relationships with individuals and groups.
• EFFECTIVE COMMUNICATION: Communicates effectively with various audiences using the most appropriate method for the situation.
• PROFESSIONAL CREDIBILITY: Maintains a credible and professional image by modeling organizational values and exhibiting knowledge and skills required to contribute to team/department/organizational goals.
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Education:
Essential:
• Bachelors
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Credentials:
Essential:
• BLS Certification
Education equivalent experience:
Essential:
• Grant-specific; minimum may be Bachelor’s degree or Master’s degree from an accredited college or university in a Social and/or Human Services related field
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Other information:
Complexity of Work: Requires critical thinking skills, effective communication skills, effective writing skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Must be able to handle a heavy case load and multi task. Must be able to work a flexible schedule.
Required Work Experience: No experience needed.
•• New Hires have 6 months to obtain their BLS Certification
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A Special Message from Maggie Hansen, Chief Nursing Executive
/in Featured continue, culture, experience, healthcare, memorial, memorial nurses, nurse, nurse residency, nurse residents, nurses, nursing, outcomes, patient, profession, program, projects, providing, residency, residents /by jortegaWhen I was promoted to CNE in 2016, I came to the executive table with a vision for Memorial Healthcare System to be THE destination for nursing. We developed our first-ever systemwide Nursing Strategic Plan, the outcomes of which have been well noted and celebrated. From there, we have expanded – and continue to expand […]