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A Message from Our President

A Culture of Smarter Healthcare.

A culture of “Smarter Healthcare” is part of our service vision. It’s a promise to our patients, their families and the community at large. They know they can put their trust in us for the latest in healthcare innovation.

To our employees, Smarter Healthcare is all about improving the way we deliver care. That means investing in new technologies and opportunities, including programs that support our team’s drive for growth and progress.

This ongoing quest for greater skill and knowledge is one of the reasons that we have once again been ranked by Modern Healthcare magazine as one of the Best Places to Work in Healthcare for 2021. It’s the 12th time we’ve made the list, and we are proud to lead as an employer of choice.

Our newest educational programs include residencies for new nurses and fellowships for experienced RNs. We’re also offering scholarships for nursing students. Memorial Healthcare System is committed to attracting and hiring top talent, as well as retaining good people with incentives for growth and success.

If you want to grow your career, as a nurse or in any other role we offer, now is the time to join us. The opportunities to learn are greater than ever before. Because Smarter Healthcare is what will create the future of our System and your career.

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A Message from Our President

An exceptional display of teamwork.

We all have had many new experiences during COVID-19. At Memorial Healthcare System, we’ve tried to find the bright side whenever we can. Looking beyond the obvious impact to see where each of us has an opportunity to shine.

I have always been impressed by the teamwork here. It’s part of what we call The Memorial Experience. But the collaboration between our nursing and respiratory therapy professionals is truly next level.

In this issue of our Career e-Newsletter, you will read about the relationship between these two departments. How they are supporting each other during difficult times and why they could never succeed without one another by their side. One article is from the perspective of nursing, the other from respiratory.

These are great stories of collaboration and camaraderie. Which is something you can expect no matter where you work within our organization. I invite you learn more about our culture and our opportunities today.

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A Special Message from Maggie Hansen, Chief Nursing Executive

When I was promoted to CNE in 2016, I came to the executive table with a vision for Memorial Healthcare System to be THE destination for nursing. We developed our first-ever systemwide Nursing Strategic Plan, the outcomes of which have been well noted and celebrated.

From there, we have expanded – and continue to expand – a nursing culture hallmarked by a dedication that has only grown stronger during the pandemic. The critical incident nurses who we brought in during the surge have remarked that all healthcare systems should function like Memorial. Having worked all over the country, they certainly have the perspective to make that validation.

Our nurses are respected as the most influential caregivers in the patient and family experience. We have removed barriers so that nursing professionals can practice at the top of their license. There is a high level of accountability for producing quality results, and we support that by providing Memorial nurses what they need. That includes education, coaching, supplies and encouragement!

We created our Nurse Residency Program to help attract new nurses to our high-performing team. Our Program adheres to the AACN-accredited Vizient Nurse Residency Model in which nurses work together to solve problems, share ideas and complete evidence-based projects. Many of these projects are implemented, with nurse residents making a direct contribution to the profession and our organization.

Memorial leadership is very appreciative of the Program, and our nurse residents can expect a collaborative relationship with the medical staff. However, what is most impressive about the Program is that we maintain a 97% first-year retention rate for new RNs. That is far above the national average of 82%.

It’s because we look for nurses with a BSN who align with our culture. We invest in nurses who want to become leaders in healing at the bedside—which is the most important role that a nurse can hold. At Memorial, nurses are genuinely able to experience the joy that our profession has to offer.

Our Program produces better nurses and better patient outcomes by providing a proper transition from academia to the nursing world. If you are a new graduate, I encourage you to continue reading to learn more about becoming a nurse resident at Memorial. Our next cohort starts in March 2021 and I would love to see you there!




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A look at our heroes behind the scenes.

We’ve heard a lot about healthcare heroes over the past few months, seeing images of doctors and nurses in their PPE. But there are many others who have escaped the public eye. This issue of our career e-newsletter is dedicated to some of those people: the essential workers on our Support Services teams.

Food & Nutrition Services and Environmental Services employees are rarely in the spotlight, yet they are vital to maintaining the health and safety of our patients, employees and families. They are feeding our patients, visitors, and frontline workers. Keeping rooms and public areas clean and sanitized. Taking care of our basic needs so we can focus on our jobs.

The work of Support Services has always been important, but it has taken on greater significance during COVID-19. In the following stories, you will read about the extra effort and personal sacrifice of our teams. You’ll also read about the rewards that come with being part of Memorial Healthcare System.

Whether you want to advance your career, or to get your foot in the door in a healthcare role, our Food & Nutrition Services and Environmental Services areas have growth opportunities available. I invite you to explore our openings and apply online today.

Apply online today.

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Letter from the CEO


June 1, 2020

Dear Memorial Caregivers:

We continue to face unprecedented times in our country and community. As we grapple with the consequences of a global pandemic that has impacted us all very personally, we now face the turmoil and unrest in our communities across the country following the callous death of George Floyd. Heartbreaking, devastating, and unjust are a few of the words that capture the collective sentiment of our caregivers and as we wrestle with the shock and despair, we contemplate how and why this can happen in our present day?

As caregivers and healers. there is only room for compassion and respect in our hearts, and we must not be overcome by the senseless violence and darkness following recent events. We must be agents of change in this world, and I am urging every Memorial caregiver to lead by example in these unprecedented times with courage, integrity, love and respect for all. More than ever. we must be voices of reason, a collective helping hand, and a beacon of light toward progress and peace.

As a Memorial family, we extend our condolences to the families who have suffered incomprehensible loss and stand united for equality and justice. We know through collaboration and conversation with our entire community, we can inspire peace, and restore and rebuild the hearts and minds of those we touch. Let us make this commitment to each other and most importantly to our children and grandchildren. There is no better time to connect with a shared sense of healing and empowerment to confront and overcome deep rooted racial inequalities and injustice. Together, we can make a change.

While we stand together for what is right. let us not forget the compassion we need for each other. We cannot take for granted the collective toll of our experiences these last few months. Our resiliency and human connection is the key to overcoming any adversity and challenge.

Please take every precaution to stay safe, communicate with your teams and reach out for help when needed. Take advantage of the programs we have available for you.

On behalf of our Board of Commissioners and our entire Memorial leadership team, I want you to know that your overall safety is our greatest concern during these unprecedented times. We support you and stand together with you.

With much sincerity and respect,
Aurelio M. Fernandez, III, FACHE
President and Chief Executive Officer

3501 Johnson Street, Hollywood, Florida 33021 I 954-265-2000 I MHS.net I JDCH.com
South Broward Hospital District

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Good people are more important than ever.

It has been an unprecedented time for healthcare professionals working on the front lines of patient care. I can’t tell you how much I admire and appreciate the dedicated and tireless work that I am seeing from our interdisciplinary team here Memorial Healthcare System. Everyone has a unique role to play and we are stronger together than ever before.

Amid the disruption, however, we continue to look for talented people to join us – with Imaging professionals in high demand.

We take pride in being a top employer in South Florida, and are able to offer the most advanced CT, MRI, 3D mammography, ultrasound and digital imaging technologies available today. We also invest in your training and education, always encouraging career growth and development at every level of expertise.

What makes our opportunities truly unique though is what we call the Memorial Experience. A focus on patient- and family-centered care delivered within a supportive culture built on service, teamwork and trust.

Registered and licensed Technologists will find a wide variety of opportunities at our outpatient centers and hospital campuses. I invite you to explore our Imaging careers and apply online today.


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Using Technology to Drive Better Care.

Memorial Healthcare System is moving health forward, always seeking ways to better serve our patients, their families, and the community. While we have earned a hospital system that practices sound fiscal responsibility, and a healthcare employer of choice – we never stop searching for ways to improve our processes, offer the latest in technologies and treatments, and expand to serve more people than before.

At Memorial Healthcare System, we are continuing to build our IT platforms to make us a destination for technological advancements – all with the aim of improving patient care and increasing patient engagement. Discover how #teamMHSflorida can help you take your IT career to a whole new level by visiting our career page today.

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Healing in the Home

Home Health: Taking Recovery to the People

As treatments have improved over the past few years, the need for Home Health practitioners has increased. Patients are now being discharged sooner than ever before, and they need passionate, dedicated, and determined healthcare professionals to help them on their journey to recovery.

Take our Home Health Nurses, for instance. Their job is to travel to a patients’ home to care for patients while educating them on how to better care for themselves. This can be challenging as no two patients’ living situations are the same, but the quality of care they receive needs to be. It takes someone who isn’t afraid to think outside the box to do this job, but the reward of watching your patients take their health into their own hands makes it all worthwhile. And while it may seem these incredible clinicians are alone, they are not. They enjoy the full support of their Home Health teammates – the administrative staff, therapists, aides – and the entire Memorial Healthcare System.

Meanwhile, our Home Health Physical Therapists face similar challenges and rewards. Here they have to teach their patients how to utilize their environment to facilitate recovery and rehabilitation. Home Health Rehab can be challenging as patients and therapists lack the standard equipment one might find in a clinical setting, so they must make due with what they can find in a patient’s home. In this job, thinking on your feet is critical in helping your patient get back to their full potential.

At Memorial Healthcare System, our Home Health team is committed to improving patient outcomes by helping them recover in the environment they feel most comfortable…their home. Discover how #teamMHSflorida can help you take your career to a whole new level by visiting our career page today.

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Stronger Against Cancer.

Memorial Cancer Institute: Supporting Patients Every Step of the Way

As one of the largest cancer centers in the state of Florida, Memorial Cancer Institute treats more than 4,300 new cancer patients every year, providing them with innovative technology and a team of more than 300 medical and support professionals who are dedicated to offering world-class cancer care.

In our Oncology Nursing Unit, our nurses work closely with one another to ensure our patients receive the best care possible. Patient statuses can change quickly in Oncology, so nurses must remain observant and ready to jump into action if the need arises. The Memorial Cancer Institute also caters to the needs of our patients and their families by providing a host of services such as massage therapy, support groups, genetic counseling and testing, survivorship plans and more.

Meanwhile, in Oncology Pharmacy, we ensure our patient’s safety by keeping our patient to pharmacist ratio at or above the national standard. This ensures our patients receive the attention they deserve, and our pharmacists’ workload remains manageable. Additionally, we’re investing in new technologies and methodologies that help keep our pharmacist and technicians safe — allowing us to meet USP 800 compliance.

At Memorial Cancer Institute we truly are committed to being Stronger Against Cancer, and supporting our patients and our employees every step of the way. Discover how working with #teamMHSflorida can elevate your career by visiting our career page now.


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Growing every day.

The world of healthcare keeps changing and Memorial is helping lead the charge. We understand the only way to keep up with the growing demands of the population is to grow right alongside it by expanding our capabilities, investing in new technologies and rethinking the way we approach patient needs. This evolution is critical to our continued success.

Our new Antepartum Unit is an excellent example of how Memorial is meeting the needs of an ever-changing population. This six-bed unit at Memorial Hospital Miramar is another step in creating a top-notch facility where high-risk mothers can receive the care they deserve. The average age of our new mother population is increasing, so units such as these are becoming more of a necessity.

Within Rehabilitation, we’ve invested in new and novel technologies that are helping patients in recovery regain their mobility faster than ever before. We’ve also created an environment that encourages and rewards professional growth and self-development.

Memorial is growing every day, and so can your career. Find out how working with #teamMHSflorida can help you  meet your goals. Conduct your job search now.