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Hispanic Heritage Month

Hispanic Heritage Month

In honor of Hispanic Heritage Month, we caught up with four of our colleagues to learn a little more about their jobs and how their heritage has affected their lives and their career.

Damaris Acevedo, Health Coach, Memorial Primary Care. Health coach Damaris Acevedo helps patients establish a medical home in Memorial Primary Care, where they can access continuous preventive care and manage their chronic conditions. She talks about her job and how her Puerto Rican heritage has influenced her ability to serve patients and families.

Rafael Cambero, Electrician, Facilities Management, Memorial Hospital Miramar. Rafael Cambero is ready for anything the day throws at him, because patients, families and his co-workers all rely on him to help keep Memorial Hospital Miramar in working order. He reflects on the importance of his job and how his Dominican heritage influences him.

Carolina Grindstaff, Patient Access Assistant, Pediatric Pulmonology. Carolina Grindstaff is Memorial Physician Group practices supervisor. Prior to that appointment, she served as patient access assistant at Joe DiMaggio Children’s Hospital Medical Office. She shares her thoughts on how her Colombian heritage has informed her life and career.

Jorge Sotelo, MD, Chief, Inpatient Psychiatry Program and Program Director, Psychiatry Residency Program. At first, Dr. Jorge Sotelo did not consider a career in psychiatry, but he got interested in it as a third-year medical student. He talks about his career and experiences of coming to the US as a child from Peru.

What brought you to Memorial for your career?

“I’d been in another job for about 11 years until my boss retired, and after maternity leave I wanted to go back to work. I saw a Memorial ad for what we used to call a wellness coach and thought it sounded interesting. I really hoped I’d get the job, because I know Memorial has high standards when it comes to hiring people. I’d always heard great things about the organization.” – Damaris

“I was part of the team that helped build Memorial Hospital Miramar 17 years ago. I started working on the Medical Office Building first, and then moved on to the hospital. Then I worked at Miami International Airport for a while, but the Lord opened this door at Memorial for me. I’ve been here for 11-1/2 years now.” – Rafael

“Ten years ago, my father was a cancer patient at another hospital, where his experience was really bad. So we packed up his medical records and came to Dr. Daren Grossman at Memorial Hospital West. My dad became the second patient to receive a bone marrow transplant at Memorial. We were treated like family. It inspired me to create the same kind of positive impact for our patients.” – Carolina

What’s one of the best parts of your job?

“I like the education part of being a health coach. I partner with an RN, and we contact patients who have been treated at our ERs and follow up with them about their health and what they may need. We help them understand that they don’t have to go to an emergency room for their healthcare – they have preventive options like primary care, and other options like urgent care and our mobile vans, and we can help them with referrals and other needs.” – Damaris

“I like many things, but I like the fact that Memorial helps you advance in your career. You can get the support you need to grow. If you want to go back to school, Memorial’s Education Assistance program can help you. I’m so grateful for that, because I had a journeyman electrician’s license in Miami. When I came to Memorial, I was offered the opportunity to get my master electrician’s license. Memorial gave me the support to do that. There are so many companies out there that don’t do what Memorial does for its employees.” – Rafael

“The fact that we can get patients to a place from which they can manage their conditions, so that those conditions have less of an impact on their lives. Also, Memorial Regional Hospital has a psychiatric ER staffed with psychiatrists seven days a week, so we don’t have to rely on psychiatrists who need to come in from the community to evaluate patients in the ER. And with Memorial’s Graduate Medical Education program, we now have residents working in the ER most of the year as well. Our residency program has made great strides, and with our ideal location, diverse patient population, breadth of clinical services and our camaraderie, Memorial is a great place for our residents to train.” – Dr. Sotelo

What kind of impact has your family’s heritage had on your ability to do your job?

“When I was growing up, we spoke purely Spanish in our household. My brother and I didn’t know English until we started school, so now we’re both bilingual. You can pick up a second language more easily when you’re young like we were. In my job at Memorial, I communicate with most patients in Spanish, but it makes a difference when you’re able to talk to people in either language. And they’re so receptive. They often don’t expect the follow-up call, so a lot of them say, ‘Oh my gosh, thank you for checking up on me.’” – Damaris

“My family is from the Dominican Republic. I was born in New York City, but I was with my parents in the DR until I was about 21, when I thought, I want to go back to where I was born. There are more opportunities there.

My parents taught me how important it is to be responsible. It’s one of the key things about work – you have to treat your job like you’re taking care of what is yours. I was raised to take ownership: If you see something that’s wrong, even if it’s not your responsibility, fix it or put it right, because our patients need us to do that. I told my boss, the Lord is watching me at all times. If I work for him and am honest with him, I won’t have a problem.” – Rafael

“My dad had been a mechanical engineer in Colombia. When he came to the US, he had to look for new ways to support our family. My aunt, who was already here, was a bridge for him – she helped open doors. My family’s sense of unity, and its dedication to caring for and encouraging one another, gave me a passion for collaboration and teamwork. I try to be a good influence, and assist my co-workers and those we serve in any way I can. It’s very fulfilling – if I can help others, I’ll be okay, too.” – Carolina

“I was living in Lima, Peru, and when I was nine, my parents separated. My mother, younger brother, and I moved to the US when I was 11 years old. It was exciting for me, even though it was kind of a culture shock. I spoke no English whatsoever, so all of my classes in the seventh grade were taught as English-as-a-second-language courses.

I think that my family’s work ethic had a significant impact on me. My parents taught me that there’s nothing you can’t do if you put your mind to it. So I felt I had to be competitive in school. I was often the only Hispanic student in Honors and Advanced Placement classes in high school, so I had to prove to my classmates that, hey, even a brown kid from Peru can compete with you guys! The bottom line in my family was always that you have no limitations if you work hard, that hard work is always rewarded in one way or another. You can accomplish a lot.” – Dr. Sotelo

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Graduate Nurses Thrive Here

Anthony G. Gonzalez, MSN, RN, CCRN-K

Director – Nurse Residency Program

Memorial Healthcare System has created a Nurse Residency Program with proven results for successfully transitioning graduate nurses into professional practice.

We have adopted the evidence-based curriculum designed by the Vizient/American Association of Colleges of Nursing (AACN)™ Nurse Residency Program. This learning opportunity provides new nurses with a solid foundation on which to build skills, experience and confidence.

Nurse residents are further inspired in our culture of achievement. We share a strong vision for the future of nursing which is centered on professional excellence, interdisciplinary leadership and collaboration. Nurses who join us gain unique experiences within one of the largest public healthcare systems in the nation.

We are thoughtful in our selection of nurse residents, choosing applicants who have the drive to continuously develop their knowledge, attitude, and clinical skills. As a result, our Nurse Residency Program has an overall 94% one-year retention rate since its inception in 2018. Nurses who come here, stay here.

Retention is a signature outcome of the Vizient/American Association of Colleges of Nursing (AACN)™ Nurse Residency Program. In 2021, hospitals using this program averaged 86.1% retention of new nurses in the first year. We averaged 90% retention last year. Compare that with the national benchmark of only 75.9% retention across all hospital nurse residencies in 2021.

A blend of classroom study, interactive exercises and hands-on clinical work keeps nurses engaged in growing their careers among several of today’s most in-demand specialties. We offer four cohorts per year, with a formal application and interview process. Nurse residents accepted into the program become full-time employees receiving competitive pay and comprehensive benefits.

I encourage all graduate nurses to consider beginning their careers here with us in beautiful South Florida. The Nurse Residency Program will get you started on success, in an environment where new nurses have every opportunity to learn, grow and thrive.

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A Message from Our Chief Human Resources Officer

Join one of the “Best Places to Work in Healthcare”!

We’ve received some excellent news recently about Memorial’s reputation for providing outstanding care and for being a healthcare employer of choice.

For the thirteenth time, Modern Healthcare has named Memorial Healthcare System one of the “Best Places to Work in Healthcare.” And Monigle, one of the nation’s largest independent brand consultancies, in exclusive partnership with the American Hospital Association (AHA) and the Society for Health Care Strategy and Market Development (SHSMD), has ranked Memorial as number #5 on its list of top 10 brands that are most committed to improving diversity and inclusion.

When you join #teamMHSflorida, you are joining our family. Although we are one of the largest public healthcare systems in the nation, we are a close-knit group of caregivers who look out for one another and for the population we serve. We celebrate each other’s wins, help each other grow, and are a shoulder to lean on when someone needs it.

Our welcoming and inclusive culture is just the beginning. We offer generous benefits for your body, your mind, and your spirit, adding new benefits or enhancing current benefits on a regular basis. We don’t make those decisions behind closed doors – we regularly ask for feedback from our employees and let them tell us what it is that they need to be well.

In this issue of our career e-newsletter, you’ll learn about our newest benefit offerings and scholarship programs for students in many clinical disciplines. Programs such as the Nurse Residency Program for new nurse graduates, along with an RN Fellowship Program for experienced RNs who want to train for a new specialty, as well as our Pharmacy Technician Apprenticeship Program offering an exciting new career path for individuals with an interest in health care. These programs are just the beginning of our career growth opportunities.

Joining us means being part of a team committed to improving health, wellness, and quality of life for our patients, our community and one another. If you’re looking for an opportunity to work somewhere special, search jobs and apply online now.

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We Invest in Your Success

We Invest in Your Success

Partner with #teamMHSflorida for scholarship opportunities.

Memorial has built a premier team with a vision of becoming a world-class model of safety, quality, service and efficiency. Ongoing learning and growth are integral to our goals for the future. That’s why we’re committed to helping the next generation of healthcare students succeed.

Nursing Scholarships

Nursing scholarships of $10,000 are available for students enrolled in a BSN or ASN-to-BSN program at an accredited Florida college or university. We also offer an $8,000 scholarship for students in an ASN program. Monies can be used for any school-related expenses and are paid out during the senior year. In return, scholarship recipients must agree to a two-year work commitment after receiving their Florida nursing license.

Allied Health Scholarships

Memorial offers $10,000 scholarships to Physical Therapy, Occupational Therapy and Speech-Language Pathology master’s and doctoral students. Students must be enrolled in an accredited Rehabilitation Therapy program.

We also offer $8,000 scholarships to deserving students who are in their senior year of an accredited program in these disciplines:

  • Cardiovascular Technology
  • Clinical Laboratory
  • Medical Assisting
  • Pharmacy Technology
  • Radiologic Technology
  • Respiratory Therapy
  • Surgical Technology

All allied health scholarship recipients must be studying at a Florida college or university and agree to a two-year work commitment — after receiving their Florida license and/or passing any required exams.

Application Deadlines and More

We encourage you to check the application deadlines on our website to ensure your best chance at receiving a scholarship. Only a limited number of scholarships are available each year.

Supporting details by discipline are listed on our scholarship page. You can also get more information by emailing scholarshipcoordinator@mhs.net or calling 954-276-5280.

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Benefits for Life and Work

Benefits for Life and Work

 

Flexible benefits options for your personal and professional needs.

One of the most important things we can offer our employees is a comprehensive benefits package for overall well-being.

All of these benefits — when taken together — add up to several thousands of dollars in extra value on top of your paycheck. It’s important to look at the bottom line of the “Total Rewards” you are being offered when interviewing for a new position.

Benefits Overview

As a member of #teamMHSflorida, you will enjoy benefits that serve your physical, emotional, financial, educational and personal lifestyle needs. Some of our benefits include:

Health & Wellness

  • Choice of medical, dental and vision plans
  • Reproductive medicine benefits
  • On-site wellness programs
  • Paid life insurance, plus optional family coverage
  • Long and short-term disability
  • Confidential employee assistance program

Finance & Career

  • 403(b), 401(a) and 457(a) retirement plans
  • Credit union membership
  • Educational assistance (up to $5,000 per year)
  • Career training and professional development
  • Identity theft protection and legal services
  • Discounts on uniforms, transportation and more

Life, Family & More

  • Paid time off, including parental leave
  • Adoption assistance
  • On-site childcare center
  • Pet insurance (through Nationwide)
  • Employee recognition, engagement teams and referral bonuses

You can find details on all of these programs on our benefits page. If you like what you see, search our jobs and apply online.

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RN Fellowship Blog – August 2022

Valarie Grumme, PhD RN CCRN-K

Director – RN Fellowship Program

In this month’s blog, I discuss three exciting new RN Fellowship professional tracks for experienced RNs: Clinical Nurse Educator, RN Infection Preventionist, and RN Case Manager. These positions expand your professional practice to a system level as you collaborate with other colleagues in your specialties to provide optimal patient outcomes.

CLINICAL NURSE EDUCATOR

As a Nurse, every day YOU make a difference.
As does an Educator.
Imagine doing both!

Introducing our RN Fellowship Clinical Nurse Educator Track – Fall, 2022
Is Nursing Professional Development and Education your passion and career goal? Have you always wanted to be a Nurse Educator? We are expanding the number of Clinical Nurse Educators to meet the need of educating our nurses in an increasingly complex clinical environment and to provide additional support for our newest nurses in our Nurse Residency Program.

Clinical Nurse Educators play such an important role in the Memorial Healthcare System. As a Clinical Nurse Educator, you are responsible for the orientation and onboarding of your Nurse Residents, RN Fellows, experienced RN hires, and assigned unit ancillary staff. It is truly rewarding to nurture and support our nurses as they progress from novice to expert practice in their clinical environments. Your responsibilities also include competency management, ongoing education and practice updates, professional role development, interdisciplinary education collaboration, and participation in research/evidence-based practice/quality improvement.

The RN Fellowship program provides an excellent onboarding curriculum to train you for your new position, including the ANPD Transition to Practice specialty course, orientation with experienced Clinical Nurse Educators within our healthcare system, simulation center training and experience, and American Heart instructor courses. We also provide you a free ANPD specialty (NPD-BC) certification review course upon graduation from the program, tuition assistance to pursue your MSN in Nursing Education, and a $10,000 completion bonus paid in three installments over the two-year commitment.

The Clinical Nurse Educator position requires a BSN and a minimum 2 years clinical experience, BLS, and ACLS certifications.

RN INFECTION PREVENTIONIST

Every day as a Nurse, YOU make a difference – keeping your patients and team safe from infection.
As do our Infection Preventionists.
Imagine doing both!
Introducing our RN Fellowship RN Infection Preventionist Track – Fall, 2022This is a wonderful position that places you – the RN Infection Preventionist – as a key leader in our healthcare system to keep our patients and employees safe from harm. As an RN Infection Preventionist, you will promote and provide high-quality patient- and family-centered care by assessing, developing, and administering infection control policies, procedures, and programs, including education of hospital personnel and consultation with the organization, CDC, and state and county health departments. These responsibilities also include compliance with The Joint Commission (TJC) standards, CMS, OSHA, and state regulations, outbreak investigation, and overall direction of the infection prevention and control program for the assigned facility.

The RN Fellowship program provides an excellent onboarding curriculum to train you for your new position, including the Fundamentals of Infection Surveillance specialty course and orientation with experienced Infection Preventionists within our healthcare system. We also provide you a free specialty (CIC) certification review course upon graduation from the program, tuition assistance to obtain your MS in Public Health, and a $10,000 completion bonus paid in three installments over the two-year commitment.

The RN Infection Preventionist position requires a BSN and at least 1 year clinical experience, and BLS certification.

RN CASE MANAGER

As a Nurse, every day YOU make a difference – helping your patients and family progress to the next step of their healing journey.
As do our Case Managers.
Imagine doing both!
Introducing our RN Fellowship RN Case Manager Track – Fall, 2022RN Case Managers play such an important role in our healthcare system – supporting our patients and families throughout the continuum of care! As an RN Case Manager, you will assess, plan, implement, and monitor a comprehensive plan of care for your assigned group of patients. Collaboration is key! You will work with other members of the healthcare team to advocate for personalized treatment options that address a patient’s unique care needs, and offer education and guidance for navigating complex medical decisions. You will also serve as a liaison between patients and their insurance providers to promote quality, cost-effective care with the best patient outcomes.

The RN Fellowship program provides an excellent onboarding curriculum to train you for your new RN Case Manager position, including the Fundamentals of Case Management specialty course and orientation with experienced Case Managers within our healthcare system. We also provide you a free specialty (CCM) certification review course upon graduation from the program, tuition assistance to pursue your MS in Case Management, and a $10,000 completion bonus paid in three installments over the two-year commitment.

The RN Case Manager position requires a BSN and at least 1 year clinical experience, and BLS certification.

APPLY NOW

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RN Fellowship Blog

New RN Fellowship Track – Clinical Nurse Educators! 

Is Nursing Professional Development and Education your passion and career goal? Have you always wanted to be a Nurse Educator? We are launching our latest RN Fellowship Track – Clinical Nurse Educator for our Fall, 2022 Cohort! We are expanding the number of Clinical Nurse Educators to meet the need of educating our nurses in an increasingly complex clinical environment and to provide additional support for our newest nurses in our Nurse Residency Program.

Clinical Nurse Educators play such an important role in the Memorial Healthcare System. They are responsible for the orientation and onboarding of our Nurse Residents, RN Fellows, experienced RN hires, and assigned unit ancillary staff. It is truly rewarding to nurture and support our nurses as they progress from novice to expert practice in their clinical environments. They are also responsible for competency management, ongoing education and practice updates; professional role development; interdisciplinary education collaboration; and participation in research/evidence-based practice/quality improvement. During the pandemic our Clinical Nurse Educators were true Heroes – working together to cross-train staff to meet patient care needs and create virtual and alternative teaching programs to continuously orient and train our nurses and other staff when live sessions were not possible; in addition to taking patient care assignments during the pandemic surges.

What are the program qualifications? You must have a BSN, BLS, and at least two years of clinical nursing experience. You must be willing to sign a 2-year commitment contract and be willing to pursue a Master’s Degree in Nursing Education. Our Directors of Education have designed a unique Clinical Nurse Educator orientation for you that will consist of education and training with our experienced Clinical Nurse Educators including:

  • Nursing professional development roles and responsibilities
  • Preceptor management and development
  • Simulation education
  • Curriculum design
  • Competency development/validation
  • Making professional presentations
  • Personal leadership development
  • American Heart Association Instructor role

What are the benefits of the Clinical Nurse Educator RN Fellowship?

  • Complimentary pathway to ANPD certification – free certification review course upon graduation
  • Pathway to MSN Nursing Education via relationships with our academic partners (scholarships and tuition reimbursement)
  • Completion bonus

This is an exciting opportunity to pursue your dream job and make a difference in Nursing Education and Professional Development.  Applications will open June 27th for the Clinical Nurse Educator cohort! For further information, please contact Valarie Grumme, PhD, RN, CCRN-K, Director – RN Fellowship Program at RNFellowship@mhs.net and register for our monthly RN Fellowship blogs at http://careers.mhs.net

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Starting Your Nursing Career: Finding the Right Nursing Program & Employer

Anthony G. Gonzalez, MSN, RN, CCRN-K Director – Nurse Residency Program

Memorial Healthcare System is committed to the community and building greater, smarter healthcare. We know that a highly qualified and trained Nurse makes the difference in patient care and quality outcomes.

Many of you will become a future Nurse and we hope to help you in this journey. We can start by helping you find an accredited school with excellent national nursing exam (NCLEX) pass rates. Successful completion of this exam is critical to your future employment and active nursing practice.

As a top employer of skilled clinicians, we are prepared to support you at every step of your continuous learning — from new graduate to first-year RN. Our Nurse Residency Program is an opportunity to transition into your professional nursing career through mentoring and real-life case studies.

But, first, let’s find the right nursing program for you

1: We advise that you ask the following questions when looking into a nursing school: What is their accreditation status?

a. We recommend nursing programs that are nationally accredited by agencies such as the Accreditation Commission for Education in Nursing (ACEN) and/or the Commission on Collegiate Nursing Education (CCNE).

b. Nursing schools that are accredited by these agencies are more likely to provide their students a well-rounded learning experience. They have a set curriculum with stringent guidelines, numerous education resources, and access to a greater number of clinical sites . Additionally, a significant majority of their graduates pass the NCLEX exam in their first attempt.

2. What are their NCLEX pass rates?

a. The Florida Board of Nursing collects data from academic nursing programs including the percentage of their graduates who pass the NCLEX exam the first time.

b. We recommend nursing programs with a consistent pass rate of 80% and above.

c. You can find the NCLEX pass rates of any nursing program that you’re interested in at the Florida Board of Nursing’s public website: https://floridasnursing.gov/education-and-training-programs/

There are obviously other factors to take into consideration such as learning environment, schedule, tuition, instructors, commute, and more.  But finding a reputable nursing program should be at the top of that list. We hope that this blog post will help to  inform your choices as you pursue a nursing career. 

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Aurelio at his desk

A Message from our President

Compensation and Benefits Updates

Memorial Healthcare System is known for a rewarding culture where people are appreciated and valued. Our new compensation and benefits programs for 2022 reflect the good work we are all doing to care for our community.

Increased Pay
In late 2021, I announced a $106 million earmark for compensation adjustments in 2022. This includes increased hourly pay for RNs and RRTs, expanded preceptor pay, and bigger merit increases for outstanding performance. That’s in addition to “The Memorial Minimum” which had already increased all employees to at least $15/hour.

Retention Bonus
We are also offering a new one-time retention bonus for full and part-time employees who are hired by July 1 of this year. This bonus will be paid in January 2023 and will be based on total number of hours worked in 2022.

New Benefits
Memorial provides a generous benefits package with programs to protect your health, support your overall well being, secure your future, meet your family needs, and help you thrive as a person and a professional. This year, I am proud to announce new benefits for reproductive medicine and paid parental leave.

I once again express my gratitude to the loyal employees who have stayed the course with us, while also inviting other skilled and compassionate people to join us. Your commitment will be rewarded.Search jobs and apply online now.

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New Pharmacy Technician Apprenticeship Program

New Pharmacy Technician Apprenticeship Program

We are excited to offer this new career-building opportunity for anyone who is interested in entering the pharmacy field. Upon completion of the Pharmacy Technician Apprenticeship Program, you will have the skills and knowledge to deliver patient- and family-centered care across our network of inpatient and outpatient pharmacies.

Paid Training Program for High School Graduates

It doesn’t matter how long it’s been since you graduated, as long as you have a high school diploma. Our paid, six-month training program will teach you how to work with our state-of-the-art medication distribution and inventory systems, assist with patient care services, medication preparation, and other vital pharmacy tasks.

Exciting Pharmacy Careers

We provide integrated pharmacy services including inpatient and outpatient services, supported by industry-leading automation and resources. Pharmacy Technician roles are available in our hospital pharmacy and community pharmacy operations, with the chance to advance into specialized pharmacy settings. You can also continue your growth with our education assistance benefits.

Find out how you can become a Pharmacy Technician and build a rewarding career at Memorial Healthcare System. Apply online now.