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A Special Message from Maggie Hansen, Chief Nursing Executive

When I was promoted to CNE in 2016, I came to the executive table with a vision for Memorial Healthcare System to be THE destination for nursing. We developed our first-ever systemwide Nursing Strategic Plan, the outcomes of which have been well noted and celebrated.

From there, we have expanded – and continue to expand – a nursing culture hallmarked by a dedication that has only grown stronger during the pandemic. The critical incident nurses who we brought in during the surge have remarked that all healthcare systems should function like Memorial. Having worked all over the country, they certainly have the perspective to make that validation.

Our nurses are respected as the most influential caregivers in the patient and family experience. We have removed barriers so that nursing professionals can practice at the top of their license. There is a high level of accountability for producing quality results, and we support that by providing Memorial nurses what they need. That includes education, coaching, supplies and encouragement!

We created our Nurse Residency Program to help attract new nurses to our high-performing team. Our Program adheres to the AACN-accredited Vizient Nurse Residency Model in which nurses work together to solve problems, share ideas and complete evidence-based projects. Many of these projects are implemented, with nurse residents making a direct contribution to the profession and our organization.

Memorial leadership is very appreciative of the Program, and our nurse residents can expect a collaborative relationship with the medical staff. However, what is most impressive about the Program is that we maintain a 97% first-year retention rate for new RNs. That is far above the national average of 82%.

It’s because we look for nurses with a BSN who align with our culture. We invest in nurses who want to become leaders in healing at the bedside—which is the most important role that a nurse can hold. At Memorial, nurses are genuinely able to experience the joy that our profession has to offer.

Our Program produces better nurses and better patient outcomes by providing a proper transition from academia to the nursing world. If you are a new graduate, I encourage you to continue reading to learn more about becoming a nurse resident at Memorial. Our next cohort starts in March 2021 and I would love to see you there!