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How To Apply FAQs

Why does Memorial Healthcare System use an all on-line application system?

Memorial Healthcare System uses an on-line application system to better manage the application and hiring process. We receive a large volume of resumes a year and want to give each candidate the attention and consideration that they deserve. By filling out our on-line application form, your application/qualifications are immediately entered into our database. When you select a position(s) of interest, your information is sent directly to the appropriate recruiter for review.

I can't find my previous on-line application. Where did it go?

Memorial Healthcare System has moved to a new and improved on-line application system with additional features. To apply for new positions, please create a new profile using the link at "My Career Center."

What does a "Profile" refer to in the on-line system?

Our process uses an on-line response form called a profile or questionnaire. When you create a profile you are registering your information with our career website. By registering with the site you will be able to revisit your own personal profile as often as you like to update information, view a history of the jobs you've expressed an interest in the past or submit an interest to additional jobs without having to complete a new application form each time.

How do I apply for a job on-line?

  • Go to the "Career Center" tab of Memorial Healthcare System

  • Go to "Login" to create a profile

  • If you are not a registered user, select the link to create a login.

  • Fill in your e-mail address and choose a password that you will remember. These two pieces of information will be required to allow you to log back into the system in the future

  • Continue to answer all required questions and choose the "SUBMIT" button at the end of the process

  • You can then search for jobs of interest to you using our "Search" functionality. You can add up to five jobs in your cart at one time

  • Once you have selected positions of interest to you, choose "APPLY" button

  • If you have jobs in your cart, your profile will now be attached to each job.

  • If you do not select any jobs to apply to, your information will remain in our database for you to apply to open positions at a later date. You are considered an applicant once you have applied to an open position using the job cart feature.

What is "My Career Center?"

"My Career Center" allows a candidate to save a profile of their skills, experience and education to our applicant tracking system. Candidates may re-visit their profiles, make revisions and updates and apply to future jobs of interest without having to complete a new on-line application form each time.

How can I apply if I don't have a computer at home?

You can apply using any computer with Internet access. Public computers can often be found at your local library or state employment centers.

What should I do if I don't have an e-mail address?

Internet e-mail accounts can be set-up, free of charge, from several websites. Examples of these are; hotmail.com, yahoo.com and google.com.

What jobs are currently open at Memorial Healthcare System?

All available positions at Memorial Healthcare System are posted on the website. Open positions remain posted until filled or cancelled.

What is a "Search Agent?"

The Search Agent feature allows applicants to submit their e-mail address to the system in order to receive notifications of all newly posted positions in a particular category selected. These e-mails are automated and are sent out directly from the Career Center online system.

****Please note: Once you have received an email alert you must still submit your profile for the position. Just because you have received the alert, does not mean that your profile or application has been submitted for the position****

How do I discontinue receiving these job alerts?

The next time you receive a job alert, click on the provided link to discontinue the service.

What can I view once I log back into "My Career Center?"

  • You can edit your contact information

  • You can edit your resume/profile

  • Update your e-mail address

  • Change your password to My Career Center

  • View all of the jobs for which you have submitted your application and see the status of the position(s).

COMPUTER PROBLEMS I have entered my e-mail address, but the system tells me that there is no log-in for that address. What does this mean?

This means that you have not yet logged in using a unique email address and password. Proceed to "Login" and complete a profile. Creating a profile will allow you to apply to future positions.

I forgot my password. Help Me!

If you have forgotten your password, click on the "Forgot Password" link. A new password will be sent to your e-mail address. Use the 'edit copy' function to copy and paste the provided strand into the password box on "My Career Center" log-in screen. Once you are back in the system, you can change your password.

I tried to submit my profile, but the web page indicated that there was an error. What should I do?

If you are not running on a platform or browser supported by our online response form, you will need to upgrade your system and then revisit our site to apply online. Our online response form supports the following platforms and browsers:

  • IE 7 and 8.0 (on a Windows platform)
  • Netscape Communicator 7.1+ (on a Windows platform)
  • Google Chrome 3.0 (on a Windows platform)
  • Firefox 3.0 (on a Windows platform)
  • Safari 4.0.3 (on a Windows platform)

Make sure you have JavaScript enabled and accept cookies on your browser.

*Please note: Our online response form does not currently support America Online (AOL), and has limited capabilities with Mac computers


If you are experiencing difficulty, please contact Technical Support at Globalsupportcenter@kenexa.com

AFTER YOU HAVE APPLIED How will I know that my application has been submitted for the position(s)?

Memorial Healthcare System does not have a call back phone line to check the status of your submission. However, you will receive an immediate e-mail response acknowledging receipt of your application as soon as you submit one. You may also log in to your account and view the jobs you have applied to.

How long does it take to fill a position?

The time to fill a position varies depending on a number of factors including the type of position, the number of candidates, the hiring manager's schedule, etc. It may take several weeks to several months to fill a position.

How will I know if I am being considered for the job?

If you are a candidate under consideration, a recruiter will be in contact with you. Due to the large volume of responses our system receives daily, we are unable to process phone calls checking the status of an application submission. You may also log into the Career Center and view the status of any job for which you have submitted your application using a Profile.

How do I know if a position is still open?

If you have not received an e-mail indicating that the position has been filled, you can log into "My Career Center" and view the status of any job for which you have submitted an interest to using a Profile.

Should I submit a paper resume as well?

NO - our recruitment process is now paperless to provide for a better candidate experience and for faster processing.

What does the word "HOLD" mean when posted next to a position?

A position could be put on hold for a variety of reasons. It means that at this time, the recruiter is no longer actively seeking candidates. The department could be in the final stages of selecting a candidate or the department may no longer need the position at this time.

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